General Manager role

Lead a business within the Mill AI portfolio

The General Manager is accountable for understanding the customer, shaping the offer, setting direction and delivering business performance, supported by the operating platform developed by Mill AI.

An entrepreneurial mandate

A General Manager leads a business or cluster within the Mill AI portfolio. The GM makes commercial decisions, stays close to customers and the market, and takes responsibility for developing the business.

Mill AI provides the operating platform, agents, processes, infrastructure and quality standard. The GM brings domain expertise, independent judgment and the discipline to lead the business.

The General Manager receives a mandate to lead the business and is accountable for its direction, decisions and performance.

What Mill AI provides

The GM starts with established operating infrastructure and can focus on the audience, offer, distribution and business performance.

Support is shared across the portfolio. Decisions specific to the domain remain with the person leading the business.

Operating platform

MillOS connects AI agents, processes, strategic context, data, infrastructure and quality control.

Specialized agents

Dedicated roles support strategy, product, sales, marketing, technology, operations and independent review.

Process and infrastructure

A consistent process structures validation, building, release, measurement and subsequent decisions. Shared infrastructure reduces the work required to establish the operating base.

Portfolio context

The GM can use instructions, standards, decisions and reference points retained through work on other businesses.

The GM's decision mandate

The GM leads the business through short decision cycles. Each cycle has a defined problem, scope, evaluation criterion and decision date.

The platform prepares context and completes part of the work. The GM remains accountable for interpreting the situation and setting the direction of the business.

Direction

The GM defines the audience, problem, offer and priority for the current stage.

Market test

The product, message and channel enter a controlled market test with a clearly defined objective.

Decision

The GM evaluates the result using customer response, the quality of the evidence and the current position of the business.

Input for subsequent work

The result of the cycle updates a process, instruction or standard used in future work.

The operator profile

We look for people with deep expertise in a specific domain who are ready to lead a business independently. The role requires an entrepreneurial mandate, mature judgment and full accountability for the result.

Domain expertise

You understand the market, customer problems and the mechanics of a specific industry.

You can distinguish a genuine need from an idea that merely sounds attractive.

Commercial judgment

You connect the customer, offer, distribution and economics into a coherent decision model.

Commercial judgment remains the GM's responsibility; technology provides support.

Independence

You take responsibility for solving the problem, making the decision and evaluating its result.

You make decisions within the GM mandate independently and remain accountable for their outcome.

Standard of work

You build trust through the quality of the product, communication and decisions.

Work is complete when every known gap has been resolved.

The first conversation

The first conversation assesses domain fit, working style and readiness to take on an entrepreneurial mandate.

Come prepared to discuss a domain you know through direct operating experience, a market problem worth solving and examples of work you have led independently.

contact@millai.eu